Troubleshooting Thermal Transfer Printer Support
Troubleshooting Thermal Transfer Printer Support

Remotely Thermal Transfer Printer Support are precise devices requiring proper configuration and maintenance to function optimally. Here’s a detailed guide to troubleshooting common issues.

The Setup guidelines below will take you to English documentation. You can access the localized User Guides in the DOCUMENTATION tab.

IMPORTANT! Do not connect your printer to a computer yet! 

  • If you connected your printer to a computer via USB before driver installation, the printer might appear as an unknown (unspecified) device in “Devices and Printers”. 
  • If necessary, follow these recovery steps before proceeding to Step 1. 

1. Download and install the recommended Windows Printer Driver v10

2. Download and install the Zebra Setup Utilities (ZSU) printer configuration utility.

3. Connect the printer.

4. Load media  (media usually means labels, but it also includes tag stock, receipt paper, and other things that can be printed on).

  • You can watch the English video. Some non-English videos are available in the VIDEOS tab.
  • The media settings must match the actual media that you are using. Freelancer thermal printer

5. Print a test label

6. Calibrate media sensors

  • When changing the size or type of media. 
  • If printing issues are observed, such as skipped labels, vertical image/label drift, or media out errors. 
  • You can watch the English video. Some non-English videos are available in the VIDEOS tab. 

7. The printer settings must match the supplies you are using for your print job and the options on your printer. Adjust the printer settings as necessary using Zebra Setup Utilities software  or Windows Printer Driver v8

Related tropics: Tangail barcode Printer Support

Freelancer barcode printer

Leave a Comment

Your email address will not be published. Required fields are marked *